Manners include saying a greeting and saying the person's name at the end. As an example: Good Morning Mr Wong or Good Afternoon Mr Wong.
Manners also include eye contact. Eye contact is impotant because it means that the person is directly talking to the other person.
Manners also include formal language. As an example: please, thank you, May I and You're welcome.
Manners are used everywhere because it greets people in a politful way and shows respect.
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